FAQs for Company

FAQ-Industrial Computer and Monitor 

Q: How is NS brand?

NS is one of top 10 manufacturers and providers for industrial computer and display more than 10 years.The main products include Embedded industrial pc,Wall/Rack-mounted industrial computer,Tablet pc ,Industrial display,Industrial motherboard,Edge computing server,Edge computing industry controllers,which is widely used for processing control, monitoring production lines, managing machinery ,controlling robots,transportation,medical equipment, research facilities,etc.

With our rich experience on industrial computer development and Edge computing products field ,We have meet all aspect of your requirement.Currently we have customers form all over the world,especially form Europe and Asia.We committed to providing customers better products and services and willing to devoting itself to the development and progress in industrial automation field.

— 10+years industry computers products manufacturer experience.
— 40 professional technicians
— 3 year warranty

Q: What Certifications do you have?
CE,FCC,UL,RoHS,etc. 100% quality check and testing before each of shipment.

Q: What is NS products warranty?
3 years warranty for all standard products.
Lifetime maintenance will be provided after the 3 years warranty period expires.

Q: What is your payment methods?
Accept payment via T/T ,Western Union,and PayPal,Accept L/C at sight(bulk order).

Q: How long is your production time?
3 working days for sample order.
7-20 working days for bulk order.

Q:What is the shipping way?
20-30 days by sea to your nearest seaport.
2-5 days by air to your nearest airport.
3-5 days by express to your doorstep.

FAQ-Industrial Computer and Monitor 

Q: Is it possible to customization for special orders?
Yes. We can support you in all set of industry solution.

Q: What kind of field the products used in?
SMT, logistics, railway, automatic factories, 3C, semiconductor and other related industries.

Q: What does the full range of products include?
NS main products include embedded pc,pack/wall mounted pc,tablet pc,industrial display,handheld pc, and robot controller, etc.

Q:How to support the installation?
We support 7×24 on line technical support.Machine support installation onsite.